Privacy Policy
Effective Date: 12 July 2026
At Priceless Corals, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order.
Who We Are
Priceless Corals is an online retailer specialising in premium marine corals.
If you have any questions regarding this Privacy Policy, you can contact us via our Contact page.
Information We Collect
When you use our website or place an order, we may collect:
Name
Billing and delivery address
Email address
Telephone number
Order history
Payment information (processed securely by our payment providers)
IP address
Browser and device information
Website usage through cookies and analytics
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Communicate regarding your purchases
Prevent fraud
Improve our website and customer experience
Meet legal and accounting obligations
Send marketing emails (only where you have consented)
Payment Information
We do not store your payment card details.
Payments are securely processed by trusted third-party payment providers such as Stripe, PayPal or other payment gateways integrated into our website.
Cookies
Our website uses cookies to:
Keep the website functioning correctly
Remember your preferences
Analyse website traffic
Improve website performance
You can control or disable cookies through your browser settings.
Marketing Communications
If you choose to subscribe to our newsletter, we may send you:
New coral releases
Special offers
Restock notifications
Company news
You may unsubscribe at any time using the link included in every email.
Sharing Your Information
We never sell your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
Payment processors
Delivery companies
Website hosting providers
Email marketing services
Analytics providers
These providers only receive the information necessary to perform their services.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
While no online system can be guaranteed 100% secure, we continually work to maintain a high level of security.
How Long We Keep Your Data
We retain your information only for as long as necessary to:
Fulfil your orders
Comply with legal obligations
Resolve disputes
Maintain business records
Your Rights
Under UK data protection law you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing
Withdraw marketing consent at any time
Request a copy of the personal data we hold about you
To exercise any of these rights, please contact us using the details provided on our Contact page.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be available on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us via our Contact page.